Let the inbox stop piling up
The assistant reads every new email, understands the request, assigns it to the right person and prepares the reply. All you do is approve it.
The AI email assistant automatically reads, classifies and answers messages arriving in your corporate inbox. It separates topics such as quotes, support, invoices and complaints, routes them to the right team, answers frequent questions directly and drafts a ready-to-send reply for complex ones. Every email is matched with its customer record in the CRM.
What is an email assistant?
The email assistant is an AI layer that reads every message landing in shared mailboxes such as info@ or support@. It tells whether an email is urgent, a quote request or an invoice question; it labels it, assigns it to the right person and writes a reply using past correspondence. You can let it answer fully automatically, or require your approval before anything is sent.
- Support teams: Repeat questions are answered automatically so the team handles real problems.
- Sales and quotes: Quote requests are separated instantly and assigned to the right rep.
- Finance and operations: Invoice, payment and document requests are labelled and filed correctly.
Key features
Smart classification
Every message is labelled by topic: quotes, support, invoices and spam are separated.
Reply drafts
Writes a draft in your brand voice that knows the previous thread; you send it with one click.
Team assignment
Emails are assigned by topic, so nobody answers the same message twice.
Multilingual replies
Understands emails in other languages and replies in the same one.
Attachment reading
Reads PDF and document attachments and summarises what is inside.
CRM matching
The sender is matched in the CRM and the thread is stored under the customer card.
How it works
Connect your mailbox
Your IMAP/SMTP or existing corporate account is set up in a few steps.
Define the rules
Decide which topic goes to which team and which messages get automatic replies.
Train the assistant
Frequent questions, standard answers and your preferred tone are loaded.
Approve and send
Drafts collect in the panel; what you approve goes out and what you edit improves the assistant.
Frequently asked questions
Will emails be sent without my approval?
That is your choice. You can keep it to drafts only, or allow direct replies on topics you select.
Do I need to change my email address?
No. You connect your existing addresses and nothing changes for the customer.
Is my confidential correspondence safe?
Emails are processed only to generate replies and are never exposed to anyone outside the users you authorise.
Does it take previous emails into account?
Yes. It reads earlier correspondence with the same person and the CRM record, so replies stay in context.
Hand your inbox to the assistant
Connect your mailbox and see your first draft reply today.
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