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AI-Powered Customer Communication

KI-gestützter Kundenberater

Integrierte Kundensupport- und Omnichannel-Marketing-Plattform für Website, WhatsApp und E-Mail-Kanäle.

EosDo Assistant
WhatsApp / Canlı Sohbet

Has my order #1234 been shipped?

14:20
Queried from connected order system.

Your order has been shipped. You can track your shipment using the tracking link.

Kargo Takip Linki: #1234 14:20

* Sample scenario. Order inquiry requires system connection.

EosDo takes on two core roles in your business.

Start with the tools you need; CRM, email campaigns, and email builder can also be used independently.

AI Customer Representative

Answer product, order, and appointment inquiries. Pull data from connected systems and seamlessly hand off conversations to your human team when needed.

Sık Karşılaşılan Sorular

“Do you have this product in stock?”
“Where is my order?”
“Can I book an appointment for tomorrow?”
Explore customer representative

AI Marketing

Deliver tailored product recommendations, repurchase reminders, and scheduled follow-ups based on purchase history.

Otomatik Pazarlama Senaryoları

Case recommendation for phone buyers.
Repurchase reminder for coffee beans.
Upcoming appointment reminder.
Explore marketing scenarios
Concrete Scenarios

Your customer asks. EosDo finds the answer.

See the difference between uploading static knowledge base documents and connecting live e-commerce databases.

Customer Inquiry

“Is this headset compatible with my phone?”

Müşteri web sitesinden veya WhatsApp'tan yazdı.
Information Source Used Knowledge Base (Static Document)

Product specifications, manuals, and documents uploaded by the merchant (Knowledge Base).

Accurate, rapid response from static documentation.
Response or Action Taken

Compatibility explanation is provided with a direct link to the relevant product accessories.

Anında otomatik çözüm üretildi.

* All scenarios are illustrative examples. Live data retrieval requires connecting corresponding sources (knowledge base documents or live e-commerce/API integrations).

AI Marketing Flow

Keep the conversation going after the sale.

Recommend complementary products, repeat purchase reminders, and appointment check-ins based on rules you set.

Sample Automation Flow
1

Customer purchased a smartphone.

Trigger: Order or Invoice record

2

Scheduled follow-up window arrives.

Timing: 3 days after purchase

3

Tailored case recommendation prepared or sent.

Action: WhatsApp or Email outreach

Sample Message Preview
WhatsApp
“Would you like to explore cases compatible with your new phone? Here are tailored options for you.”

* You determine the data source, audience segment, delivery time, and communication channel.

Complementary Recommendations

Boost average order value by recommending accessories matching the purchased product at the right moment.

Repurchase Reminders

Remind customers right before consumables like coffee, skincare, or filters run out.

Appointments & Follow-ups

Automate periodic maintenance, check-up appointments, and post-service satisfaction surveys on schedule.

Setup Steps

Add your business info, connect your channels.

Get EosDo up and running in four simple, straightforward steps.

01

1. Add Your Business Info

Define your products, services, store policies, and FAQ lists or upload existing documents.

02

2. Connect Your Channels

Embed the web chat widget on your site, or connect your WhatsApp Business line and support emails.

03

3. Define Business Logic

Configure order lookup, appointment booking, and post-sale follow-up rules from your dashboard.

04

4. Test & Go Live

Validate responses with sample questions, configure team hand-off rules, and launch with confidence.

Capabilities & Transparency

How does each feature work?

Transparently see the underlying requirements and mechanisms for every capability.

1

Answering FAQs

Static Docs
Nasıl Çalışır? Learns from uploaded PDFs, web pages, or FAQ documents and generates on-brand responses.
Gereksinim Uploading content to Knowledge Base is sufficient; no API needed.
2

Live Stock & Order Lookup

Live API
Nasıl Çalışır? Collects order ID from customer and queries your connected e-commerce backend in real time.
Gereksinim Requires connecting your e-commerce or ERP system via REST API / Webhooks.
3

Booking Appointments

Booking Service
Nasıl Çalışır? Presents open calendar slots, locks reservation upon confirmation, and triggers notifications.
Gereksinim Requires configuring EosDo Booking Module or your connected calendar service.
4

Personalized Marketing Outreach

Data & Channel
Nasıl Çalışır? Builds tailored offers or reminders based on purchase history and configured timing rules.
Gereksinim Requires customer purchase data (CRM/Invoice) and active WhatsApp/Email sender channel.
5

Human Team Handoff

Team Control
Nasıl Çalışır? Transfers conversation to your human staff when AI lacks certainty or customer requests it.
Gereksinim Requires defining team members and notification rules in the panel.
Industry Solutions

How it fits your industry

Explore concrete everyday scenarios across different business models.

E-Commerce & Retail

Handles 24/7 order tracking, sizing questions, and return policies. After purchase, automatically sends accessory recommendations and re-order reminders.

Order Lookup & Cross-Selling

Appointment-Based Businesses

Clinics, salons, and consultants: answers service inquiries, provides open slots, books appointments, and sends automatic reminder alerts 24 hours prior.

Online Booking & Reminders

Digital Products & SaaS

Provides instant, accurate answers from documentation and plan comparisons. Sends onboarding tips and trial expiration reminders.

Knowledge Base & Onboarding
Sample Dashboard View

Keep conversations and customer history right in front of your team.

AI doesn't operate in a black box; your team has full visibility and supervisory control at every step.

app.eosdo.com/live-inbox
Canlı Handoff Aktif
Gelen Sohbetler
Ahmet K. 14:22

1234 numaralı kargom nerede?

WhatsApp
Selin Y. 14:18

Randevu saatimi 16:00 yapabilir miyiz?

Web Chat
Ahmet K. (#1234)
AI Asistan yanıtlıyor
Kargom kargoya verildi mi acaba?
Evet Ahmet Bey, #1234 siparişiniz kargoya teslim edilmiştir. Takip linkiniz sms ile iletildi.
Müşteri Kartı
Telefon +90 532 *** ** 12
Toplam Alışveriş 3 Sipariş (₺4.250)
Önceki Notlar Hızlı kargo rica etti, hediye paketi yapıldı.

1. Conversation Timeline

Track all interactions from website, WhatsApp, and email in a single unified conversation stream.

2. Human Agent Handoff

With a single click, your human agent takes over whenever AI is uncertain or a human is requested.

3. Customer Notes & CRM

Customer order history, booked slots, and past notes are displayed right beside the active chat.

Live Experience

Don't just take our word for it—see it in action.

Test our live assistant now or experience it with your own data free for 7 days.

Test The Live Assistant Now

Experience firsthand how EosDo responds to inquiries with natural speed and multilingual accuracy.

Test on WhatsApp (+90 551 832 30 93)

Try 7 Days Free With Your Own Data

No credit card required. Create your account, upload your documents, and test your assistant in minutes.

Start 7-Day Free Trial

Einfache und Transparente Preise

Keine versteckten Kosten. Wählen Sie den passenden Tarif und legen Sie direkt los.

Testversion

Ideal zum Kennenlernen.

Kostenlos / 7 Tage
Tarif Wählen
Verbindungs- und Absenderlimits
SIP-Konto (Sprachassistent) 0
WhatsApp-Absender 1
Instagram-Absender 1
Domain 1
E-Mail-Absenderkonto 1
Sonstige Absender 1
Tarif-Kontingente
Abonnenten 500
KI-Guthaben 1,000 Token
Marketing-E-Mail 0
Transaktions-E-Mail 50
WhatsApp-Nachricht 200
Instagram-Nachricht 200
Automatisierungsregel 1
CRM-Kontakt 100
CRM-Nachricht 1,000
SIP-Nebenstelle 0
Module
KI-Agent 1
Umfrageerstellung 1
Umfrage-Antworten 200
Terminbuchung 500
Firebase 1
Intelligentes Rechnungsmarketing

Starter

Für kleinere Kampagnen.

$ 24.99 / Monat
jährlich abgerechnet
Tarif Wählen
Verbindungs- und Absenderlimits
SIP-Konto (Sprachassistent) 0
WhatsApp-Absender 1
Instagram-Absender 1
Domain 1
E-Mail-Absenderkonto 1
Sonstige Absender 1
Tarif-Kontingente
Abonnenten 5,000
KI-Guthaben 20,000 Token
Marketing-E-Mail 5,000
Transaktions-E-Mail 5,000
WhatsApp-Nachricht 5,000
Instagram-Nachricht 1,500
Automatisierungsregel 1
CRM-Kontakt 500
CRM-Nachricht 5,000
SIP-Nebenstelle 0
Module
KI-Agent 1
Umfrageerstellung 1
Umfrage-Antworten 2,500
Terminbuchung 500
Firebase 1
Intelligentes Rechnungsmarketing

Growth

Für mittlere Kampagnen.

$ 58.32 / Monat
jährlich abgerechnet
Tarif Wählen
Verbindungs- und Absenderlimits
SIP-Konto (Sprachassistent) 0
WhatsApp-Absender 3
Instagram-Absender 3
Domain 2
E-Mail-Absenderkonto 4
Sonstige Absender 3
Tarif-Kontingente
Abonnenten 15,000
KI-Guthaben 40,000 Token
Marketing-E-Mail 15,000
Transaktions-E-Mail 15,000
WhatsApp-Nachricht 15,000
Instagram-Nachricht 5,000
Automatisierungsregel 5
CRM-Kontakt 2,000
CRM-Nachricht 20,000
SIP-Nebenstelle 0
Module
KI-Agent 2
Umfrageerstellung 2
Umfrage-Antworten 10,000
Terminbuchung 2,500
Firebase 2
Intelligentes Rechnungsmarketing

Scale

Für wachsende Unternehmen.

$ 99.99 / Monat
jährlich abgerechnet
Tarif Wählen
Verbindungs- und Absenderlimits
SIP-Konto (Sprachassistent) 1
WhatsApp-Absender 6
Instagram-Absender 6
Domain 3
E-Mail-Absenderkonto 6
Sonstige Absender 6
Tarif-Kontingente
Abonnenten 40,000
KI-Guthaben 120,000 Token
Marketing-E-Mail 40,000
Transaktions-E-Mail 40,000
WhatsApp-Nachricht 40,000
Instagram-Nachricht 15,000
Automatisierungsregel 30
CRM-Kontakt 10,000
CRM-Nachricht 100,000
SIP-Nebenstelle 2
Module
KI-Agent 3
Umfrageerstellung 3
Umfrage-Antworten 30,000
Terminbuchung 5,000
Firebase 3
Intelligentes Rechnungsmarketing
Beliebt

Pro

Für anspruchsvolle Großprojekte.

$ 208.33 / Monat
jährlich abgerechnet
Tarif Wählen
Verbindungs- und Absenderlimits
SIP-Konto (Sprachassistent) 3
WhatsApp-Absender 10
Instagram-Absender 10
Domain 5
E-Mail-Absenderkonto 15
Sonstige Absender 10
Tarif-Kontingente
Abonnenten 100,000
KI-Guthaben 240,000 Token
Marketing-E-Mail 100,000
Transaktions-E-Mail 100,000
WhatsApp-Nachricht 100,000
Instagram-Nachricht 50,000
Automatisierungsregel 50
CRM-Kontakt 25,000
CRM-Nachricht 300,000
SIP-Nebenstelle 6
Module
KI-Agent 5
Umfrageerstellung 5
Umfrage-Antworten 75,000
Terminbuchung 10,000
Firebase 5
Intelligentes Rechnungsmarketing

Unlimited

White-Label-Service.

Angebot anfordern
Angebot anfordern
Verbindungs- und Absenderlimits
SIP-Konto (Sprachassistent) Unbegrenzt
WhatsApp-Absender Unbegrenzt
Instagram-Absender Unbegrenzt
Domain Unbegrenzt
E-Mail-Absenderkonto Unbegrenzt
Sonstige Absender Unbegrenzt
Tarif-Kontingente
Abonnenten Unbegrenzt
KI-Guthaben Bezahlen Sie je nach Bedarf Unbegrenzt
Marketing-E-Mail 0,00011 $ pro E-Mail Unbegrenzt
Transaktions-E-Mail Unbegrenzt
WhatsApp-Nachricht Unbegrenzt
Instagram-Nachricht Unbegrenzt
Automatisierungsregel Unbegrenzt
CRM-Kontakt Unbegrenzt
CRM-Nachricht Unbegrenzt
SIP-Nebenstelle Unbegrenzt
Module
KI-Agent Unbegrenzt
Umfrageerstellung Unbegrenzt
Umfrage-Antworten Unbegrenzt
Terminbuchung Unbegrenzt
Firebase Unbegrenzt
Intelligentes Rechnungsmarketing

The 7-day free trial allows you to explore core features and test AI credits. Live WhatsApp API messaging and high-volume email quotas are subject to package limits and provider terms.

* Preise zzgl. MwSt. und lokaler Steuern. Anfallende Steuern werden je nach Standort an der Kasse berechnet.

Häufig Gestellte Fragen

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Ja. Sie können die Plattform und alle Hauptfunktionen 7 Tage lang unverbindlich und ohne Kreditkarte testen.

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